Frequently Asked Questions
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Question: Do I have to pay for workplace rehabilitation services?
Answer: No. If you have an accepted NSW WorkCover or CTP claim, all of our rehabilitation, job skills training, and return-to-work services are fully funded by the insurer at no cost to you.
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Answer: Yes. In NSW, you have the right to choose your preferred workplace rehabilitation provider. You can request your GP, insurer, or employer to send your referral directly to us.
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Answer: One of our approved consultants will meet with you to review your functional capacity, discuss your recovery goals, and coordinate with your doctor to create a stress-free return-to-work roadmap.
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Question: Is Recare Services fully accredited?
Answer: Yes. We are a SIRA-accredited workplace rehabilitation provider serving clients across New South Wales (NSW) and the ACT.
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Answer: We prioritize early intervention. Our team contacts the injured worker and pre-injury employer within 24 to 48 hours of receiving a secure referral intake.
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